Frequently Asked Questions
You have questions and we have answers
Do you offer rentals?
No, we do not. All of our suits and tuxedos are fully custom, and we don’t have any ready-to-wear clothing available for rent.
Do you do alterations?
As a from-scratch custom clothier, we’re in the business of making clothing… not altering.
That said, if you’re a current client we offer free and unlimited alterations within 30 days of your final fitting. From there, we offer wholesale rate alterations for life.
If you have a garment you’re looking to alter that we did NOT make, we recommend the following alteration shops, just a few blocks from us. They do great work.
672 S 300 W, downtown SLC
673 S 700 E, downtown SLC
Let them know we sent you; they’ll take great care of you.
What are your shop hours?
We are by appointment only and can rarely accommodate walk-ins so we can give our clients proper, personalized attention during their reserved time. Please schedule a fitting here on our website, or by calling our shop at (801) 656-6525.
What is your pricing?
We offer honest, transparent pricing — with no hidden costs or fees. Once you pick your fabric, all customizations are on the house, including monograms, bold linings, accent buttonholes, pick stitching, and more. Our average suit costs $1500, but we have options on either side of that. View our full price list here.
Do you charge for fitting consultations? Is there an expectation to buy?
Fittings are 100% complimentary and there’s no commitment to buy. Come, share a drink, and let’s talk style. At our shop you can browse our collection of thousands of fabrics, see actual client suits, and meet our team.
How many fabrics do you have? Do you have a (fill in the blank) fabric?
We have thousands at every price point, so odds are… yes.
Where do you make your clothing?
We proudly source the highest quality materials, primarily from the UK, Germany, Italy, and Sweden. Fabrics are sourced from all over the world, including Europe, Australia, and Asia. We make our clothing in Shanghai, China. All accessory products are sourced locally here in Utah.
How long does does the process take?
We make all of our custom suits and shirts precisely to your body measurements, and the lead time is 5-7 weeks. We occasionally offer rush services, so call our shop if you’d like to explore that option. For weddings or important events, we ask for 8-12 weeks. We guarantee everything about our product, like the fit, the quality, and your satisfection. But we do not guarantee the timeline. Please contact our shop directly if you have questions about the current lead time and and event you are hoping to wear your clothing by.
When do you collect payment for my custom clothing?
If you buy à la carte, we ask for full payment up front — before cutting fabric and beginning the process of making your clothing. When you purchase a package, we ask for at least 60% payment up front and the remainder collected at your second fitting. Worried about putting payment down? We back everything with our Perfect Fit Guarantee, which offers free, unlimited alterations and remakes within 30 days of your final fitting, and simple, no-questions-asked returns.