Frequently
Asked
Questions

You have questions and we have answers

  • Do you offer rentals?

    No, we do not. All of our suits and tuxedos are fully custom, and we don’t have any ready-to-wear clothing available for rent.

  • Do you do alterations?

    Yes! Please visit our Alterations Page for more information, including shop hours, address, and pricing.

  • What are your shop hours?

    We are open Tuesday through Saturday, and are typically by appointment. But if you happen to find yourself in the area, please stop by to say hello and see the shop! Otherwise, we recommend scheduling a fitting on our website, or by calling our shop at (801) 656-6525.

  • What is your pricing?

    We offer honest, transparent pricing — with no hidden costs or fees. Once you pick your fabric, all customizations are on the house, including monograms, bold linings, accent buttonholes, pick stitching, and more. Our average suit costs $1500, but we have options on either side of that. View our full price list here.

  • Do you charge for fitting consultations? Is there an expectation to buy?

    Fittings are 100% complimentary and there’s no commitment to buy. Come, share a drink, and let’s talk style. At our shop you can browse our collection of thousands of fabrics, see actual client suits, and meet our team.

  • How many fabrics do you have? Do you have a (fill in the blank) fabric?

    We have over 15,000 fabrics, which offer a fabric at (nearly!) every price point. If you’re looking for a specific look or fabric, odds are we have you covered…with a few more options to consider.

  • Where do you make your clothing?

    We proudly source the highest quality materials, primarily from the UK, Germany, Italy, and Sweden. Fabrics are sourced from all over the world, including Europe, Australia, and Asia. We make our clothing in Shanghai, China. Accessory products are made locally, in the UK, in NYC, in China, and Spain. Inquire within for more information.

  • How long does the process take?

    The lead time on custom suits, shirts, sport coats, and outerwear is commonly 4-6 weeks, unless working with a specialty mill with unique circumstances (you will be advised in the fitting if this is the case). Rush services are available from time to time, but for weddings or important events, we recommend starting 12 weeks prior to the need by date. Please contact our shop directly if you have questions about the current lead time and and event you are hoping to wear your clothing by.

  • When do you collect payment for my custom clothing?

    If you buy à la carte, we ask for full payment up front — before cutting fabric and beginning the process of making your clothing. When you purchase a package, we ask for at least 60% payment up front and the remainder collected at your second fitting. Worried about putting payment down? We back everything with our Perfect Fit Guarantee, which offers free, unlimited alterations and remakes within 30 days of your final fitting, and simple, no-questions-asked returns.